MXTrackr - Track. Manage. Ride.

Privacy Policy

Last Updated: 7/02/2026

MXTrackr (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit mxtrackr.com or use our services.

By using our website, you agree to the practices described in this policy.

1. What Personal Information We Collect

We may collect personal information that can reasonably identify you, including:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address
  • Account login details (if you register)
  • Payment information (processed via secure third-party providers)
  • Any information you provide when contacting us

We may also collect technical and usage data, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring websites

2. How We Collect Personal Information

We collect information in several ways, including when you:

  • Register an account
  • Use features on our website
  • Make a purchase or transaction
  • Subscribe to emails or updates
  • Contact us for support
  • Interact with our website through cookies and analytics tools

3. Why We Collect and Use Your Information

We collect and use your personal information to:

  • Provide and operate our services
  • Manage user accounts
  • Process payments and transactions
  • Communicate with you about your account or services
  • Provide customer support
  • Send updates, marketing, or promotional materials (you can opt out anytime)
  • Improve our website, performance, and user experience
  • Maintain website security and prevent fraud
  • Comply with legal obligations

4. Cookies and Google Analytics

We use cookies and similar tracking technologies to enhance your experience on our website.

We also use Google Analytics, a web analytics service provided by Google. Google Analytics collects information such as:

  • How users interact with our website
  • Pages visited
  • Time spent on pages
  • Device and browser information

This information helps us understand website traffic and improve our services. Google may store this data on servers located outside Australia.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can also control or disable cookies through your browser settings, though this may affect some website features.

5. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to trusted third parties who assist us in operating our business, including:

  • Payment processors
  • Website hosting providers
  • Cloud storage providers
  • Email and communication services
  • Analytics providers (such as Google Analytics)

Some of these providers may be located outside Australia. We take reasonable steps to ensure that overseas recipients handle your information in accordance with Australian privacy laws.

We may also disclose your personal information where required by law or to:

  • Comply with legal processes
  • Protect our rights or property
  • Prevent fraud or unlawful activity

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include secure servers, encryption, and restricted access to sensitive data.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory obligations

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, or misleading.

To request access or correction, please contact us using the details below. We may need to verify your identity before processing your request.

9. Marketing Communications

We may send you marketing emails about updates, features, or promotions. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. Overseas Disclosure

Some of our service providers (such as analytics or cloud services) may store or process personal information overseas. By using our website, you acknowledge that your information may be transferred outside Australia, and you consent to this transfer in accordance with this Privacy Policy.

11. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept the updated policy.

13. Contact Us

If you have questions, concerns, or complaints about how we handle your personal information, please contact us:

MXTrackr
Website: mxtrackr.com
Email: admin@mxtrackr.com
Address: Queensland, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).